Engineer, Service

 

Job Responsibilities:

Customer Service (60%)
  • Represent OMEGA in dealing with customers’ concerns.
  • To provide quality support to customers’ technical enquiries.
  • To communicate with customers on his needs and request for service.
  • To perform repair, installation and commissioning of Marine Communication and Navigational equipment.
  • To troubleshoot complex technical faults, report findings and communicate with Projects, Sales and customers for solutions and feedback.
  • Interact with end-users to explain the failure mode in detail.
  • Travel to customer sites as circumstances dictate; 60-70% of the time will travel around the globe to attend to break downs and repair onboard vessels; otherwise in Singapore supporting the same activities.
Internal Liaison (25%)
  • Assist the project team in project executions; in providing technical expertise in field/site works.
  • Be responsible for the tools and parts issued under his care.
  • To observe and implement the company EHS policy; ensure compliance with all safety policies, practices and procedures at all times.
  • Able to meet project deadlines and prioritizing tasks time to time as scheduled.
  • Any other duties assigned by immediate Superior.
Reporting (15%)
  • To report the jobs carried out in the standard service report form; report the productivity hours and tasks performed.
 

Job Requirements:

  • Diploma or Technical Certificate (ITE – NTC 2 ) in Electrical & Electronic Engineering or equivalent.
  • Min 1 year of relevant working experience.
  • Basic knowledge on Network System..
  • Good Knowledge on one or two of the following: telecommunication/ fire and gas detection and public announcement systems, navigation systems.
  • Service oriented with analytical and problem-solving skills
  • Willing to travel and staying overseas for a period of up to 4 weeks.
  • Able to work independently and meet schedules.
 

Join Us Now

*Required Fields

Post Applied For*  
     
First Name (Given Name)*  
     
Last Name (Surname)*  
     
Mobile Number*  
     
Email Address*  
     
Nationality*  
 

Please attach your Resume and Cover Letter in Word / PDF Format (File size limit: 1Mb)

 
Resume*  
     
Cover Letter  
 
Verification Code*